PayPal FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 4.0 - 33 reviews

About PayPal

PayPal is a major payment processing company operating the e-commerce site paypal.com. PayPal sells its products and services in the payment processing vertical, offering discounts and promo codes to its customers infrequently. PayPal has good ratings among shoppers on Knoji, with 33 ratings and an average rating of 4.0 stars. PayPal scores very highly compared to other brands in the payment processing industry, providing 15 e-commerce features to better serve its customers.

PayPal's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that PayPal may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Yes
PayPal offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that PayPal may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that PayPal may not accept PayPal currently. Read full answer >>
Apple Pay:
No
It appears that PayPal may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that PayPal may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Yes
PayPal offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that PayPal may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that PayPal may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that PayPal may not offer senior discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that PayPal may not offer price matching currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
PayPal offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that PayPal may not offer gift cards currently. Read full answer >>
Price Transparency:
No
It appears that PayPal may not offer price transparency currently. Read full answer >>
Customer Reviews:
Maybe
It appears that PayPal may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that PayPal may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that PayPal may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that PayPal may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that PayPal may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
PayPal offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
View all features

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